Terms & Conditions

Terms and Conditions

 

Our terms and conditions apply to all purchases made from SmellySaurus.co.uk or in person and apply to the United Kingdom and Ireland.

 

Our terms and conditions are regarding the purchase of wax melts and candles from our website, Smellysaurus.co.uk or in person at a market stall. By making a purchase, you are acknowledging and agreeing to the terms and conditions set out in this section. Please read this section carefully before purchasing from SmellySaurus.

 

Returns

Our returns policy covers 30 days from the date of purchase.

To be eligible for a return, the item/s must be in unused condition, original packaging and in the same condition they arrived in.

Upon return request, an email should be sent to sales@smellysaurus.co.uk along with attached photo and proof of purchase. At this point, an exchange or refund will be discussed and organised.

 

Purchases

Purchases made on the website require payment to be completed before the order will be placed and dispatched.

Items out of stock will be replenished as soon as possible.

 

Delivery

Once payment has been received, orders will be dispatched within one working day.

Our courier is Royal Mail and postage is calculated upon weight, which is automatically calculated by the website as you add items to the basket.

If deliveries become late or do not arrive, please contact us directly at sales@smellysaurus.co.uk

 

Our Products

The ingredients used in our products are to a high standard and sourced from UK suppliers.

Every product is hand poured, therefore may differ in colour and design.

Our recipes use 10% fragrance oil, therefore making our scents strong and long lasting.

Our products are CLP compliant.  

 

Price Changes

Our prices may be subject to change on reflection of our stock and suppliers’ prices.

Lines may be discontinued at any time without notice.

 

Privacy Policy

Please see our section titled ‘Privacy Policy’

 

Contact Information

Any queries regarding our Terms and Conditions should be sent to sales@smellysaurus.co.uk

 

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